How to Create a Seamless Client Experience with SideDoor University

I am excited to share my webinar with SideDoor University on How to Create a Seamless Client Experience. In this 25-minute webinar, I cover each part of the client experience process for interior designers, from inquiry to offboarding.

When you have a well-designed client experience, you and your team will benefit from more efficiency, easier delegation, clearer boundaries and timelines, more confidence with clients, booking more ideal clients, higher customer satisfaction, and increased revenues. The client experience sets the foundation for everything interior designers do. I’d love you to watch or take a listen below.

How to Create a Seamless Client Experience Katie McFarlan Dakota Design Co Side Door University

WATCH THE WEBINAR:

We talk through these topics:

  • Identifying what your interior designclients want

  • The critical phases of an interior design client experience process

  • The most common mistakes interior designers make at each phase

  • The most important touchpoints interior designers should focus on

  • How to create a repeatable process in your interior design business


The Client Experience Blueprint

Create a seamless client experience with my Client Experience Blueprint. It walks you through the key pieces you should have in place at each phase of your process to make the most impact. It will also help you identify gaps in your process to improve them. Download the free blueprint below.

Talk soon!

Katie

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