Shop the done-for-you business resources, contract templates, lead magnet templates, and client experience templates for interior designers who want to run streamlined, elevated, and profitable businesses.
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LEAD MAGNETS
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Need help choosing the best products to streamline and grow your interior design business?
Are you tired of recreating the wheel with every new project and inquiry?
Do you feel like you can’t take any more clients because everything just takes so long?
Are you working all the time, yet not seeing any real growth in your company?
Running a streamlined interior design or event planning business is possible with our done-for-you business resources and client experience templates. You’ll have everything you need to set your business up in a profitable and sustainable way. Establish expectations for your clients and your team, keeping them in the loop every step of the way, while reducing questions and demands for your valuable time. When your clients know what’s next, they’ll be able to relax and enjoy their experience with you. They’ll associate your business with ease, luxury, and genuine care and support.
You’ll become a trusted partner and an obvious referral, all while managing a successful streamlined business that’s been designed to scale.
When you run your business on clearly defined processes, you’ll:
☑ Be set up to over-deliver — from the first inquiry to the five-star review.
☑ Look and feel like a total pro because you’re on top of everything. Your clients will know they can trust you to take care of anything that comes up (and there are ALWAYS hiccups in your line of work!).
☑ Set yourself apart from your competitors.
☑ Have clarity around what tasks to outsource so you can stay focused on the design work you love.
☑ Never have to deal with a client trying to take control of the project because you set the boundaries from the start.
☑ Feel 100% confident in charging prices that reflect the value you deliver.
These tried and true systems are rooted in industry best practices and have helped businesses with six-figure design and planning fees and seven-figure client budgets. Whether you are in your first year of business or making multiple millions/year, these resources will set you apart and set up your clients and team for a streamlined design process.
QUESTIONS? CHECK OUT THE FAQS OR TAKE THE QUIZ FOR MY PERSONALIZED SUGGESTIONS. | EDUCATION? CHECK OUT THE WORKROOM.
FEEDBACK & TESTIMONIALS FROM INTERIOR DESIGNERS
Frequently Asked Questions
HOW WILL THE CLIENT EXPERIENCE TEMPLATES HELP ME?
After managing the behind-the-scenes business operations for interior designers and wedding planners big and small, I saw that with every single client we always started with the client-facing processes. This is where designers and planners usually feel the most boundary-less and overwhelmed.
Having a formal system in place forces you to tighten up your process and sets firm boundaries for how you work with your clients. From there, client management becomes easier because you’re not constantly recreating the wheel with email communication. Your clients ask you fewer questions because you’ve given them so much information about what they can expect.
It’s also easier to manage incoming leads because you have a refined process and know exactly what to send out every step of the way. AND this system screens out prospects who aren’t a good fit for you. This means less time on the phone with people who are just looking for free design advice and less time creating proposals for clients who can’t afford you.
CAN I USE THIS COPY IN OTHER PLACES?
One thing I always tell my 1:1 clients is that they’ll be able to use the copy I write for the client experience system in all the places they need copy for their business. I’ve had clients wait to write their websites because they wanted to use the language from their client experience system. I’ve had clients repurpose the language in their marketing and in email newsletters. You can also make variations of this system for your additional services, using the full service templates as your guide, and then removing any details that don’t apply to your smaller services.
WHO WILL THE CLIENT EXPERIENCE TEMPLATES WORK FOR?
These were created for interior designers and wedding planners who do full service design work in either a flat rate, hourly, or price/square footage business model. This will also work for interior designers who offer design days, design consultation services, and renovation/new build assistance. While you may not consider yourself a “luxury” business, the service you provide your clients is a luxury for them.
WHAT SOFTWARE DO I NEED TO SET UP THE CLIENT EXPERIENCE TEMPLATES?
You shouldn’t need any new software as this is created to run straight from your inbox. You’ll need a free Canva account, a free Google Drive account, and the emails will be delivered in a google doc. You can read here about my favorite software for a luxury client experience.
DO THE CANVA TEMPLATES COME WITH PHOTOS?
The Canva guides do not come with photos and this is because you should add your own portfolio photos. If you don’t have a strong portfolio, you can use stock photos that represent your design style, OR, you can use photos of flat lays and design materials from your office.
WHAT IS THE RETURN POLICY?
Due to the instant and digital nature of this product, there are no refunds.
HAVE A QUESTION NOT ANSWERED ABOVE?
Let’s chat. Send us an email.
WHEN WILL I RECEIVE MY DOWNLOAD?
You’ll receive the link to your digital download twice. Once on your order confirmation page, and then again by email at the address you used when you purchased. Once you click on the link in the PDF it will take you to your google doc that has all the links and files. Simply make a copy of that to your google drive and off you go.
The link will expire in 24 hours; please download the link and save the file so you can access your templates. If you haven’t accessed it in the first 24 hours, simply click the link in the original email and a new one will be emailed to you.
HOW LONG WILL THE CLIENT EXPERIENCE TEMPLATES TAKE TO SET UP?
The Canva templates and emails are written based on what I've seen as the most profitable process and industry best practices. I would set aside an hour to review the Canva templates and add your images, links, and fonts. You’ll also want to confirm the language is correct (for example: do you call it your office or your studio, do you call it a welcome meeting or a kickoff meeting, etc). You’ll also receive a Canva Training Tutorial with your purchase of any of the Canva files.
For the email templates, I recommend doing a one-time read-through to plug in your business specific language in the highlighted areas. Then plug them into your email system or CRM as templates so you can personalize them when you use them.
WHAT IF MY PROCESS IS DIFFERENT?
You can use the parts of the system that apply to your process, and then revise the ones that don’t so it is specific to your process. These were created for a Full Service Design process and a lot of clients will take these and make variations for their smaller services because so many parts of it still apply.
I follow what I believe to be industry best practices for the process: 1) Discovery call with a potential client 2) Client books and receives onboarding materials 3) Client and business owner have a welcome meeting 4) Business owner starts the design/research process 5) Business owner presents design and plan 6) Client approves and business owner begins managing the project 7) Fulfillment of services 8) Project wraps and offboarding begins.
I’M NOT AN INTERIOR DESIGNER OR WEDDING PLANNER. CAN I PURCHASE THESE?
No, these are intended for use by interior designers and wedding planners and are not meant to be resold, duplicated, copied, distributed, shared, or offered to any third party or marketplace. If you work with interior designers and wedding planners and they need help with their client experience process, please direct them to purchase through my small business. By purchasing from me, they will benefit from the additional resources we provide to our template clients.
ARE PRICES IN USD?
Yes, all prices listed on the site are in US Dollars.
ARE THE TEMPLATES WRITTEN OUT OR DO I HAVE TO WRITE THEM?
The templates are completely written out. You’ll find highlighted text throughout where you will need to plug in your specific policy, language, or business details.