Client Experience Email Templates for Full Service Interior Designers
Professionally written email templates, project questionnaires, and resources for a luxury full service client experience. Simply adjust any copy as needed, and start using right from your inbox or CRM. All 63 emails delivered in an easy-to-use Google Doc. MORE DETAILS BELOW!
Professionally written email templates, project questionnaires, and resources for a luxury full service client experience. Simply adjust any copy as needed, and start using right from your inbox or CRM. All 63 emails delivered in an easy-to-use Google Doc. MORE DETAILS BELOW!
Professionally written email templates, project questionnaires, and resources for a luxury full service client experience. Simply adjust any copy as needed, and start using right from your inbox or CRM. All 63 emails delivered in an easy-to-use Google Doc. MORE DETAILS BELOW!
ALL THE DETAILS BELOW
Are you tired of recreating the wheel with every new project? Are you buried in your inbox responding to client emails with no time left for design? Are you never closing out your projects? Are you spending lots of time managing sticky client situations and having tough conversations?
The Luxury Client Experience Email Templates for the Full Service Interior Design Process give you everything you need to take your clients seamlessly from first inquiry all the way to final installation and post project check ins.
Reduce questions and confusion by providing your clients with all the information they need up front. They’ve most likely never done this before OR they’ve never worked with someone who has an amazing process like you do.
This system will set the standard for what they can expect and how to make the most of their time with you. Your clients and team will love it, and you’ll notice a difference immediately: more confidence, less questions, happier clients who trust you, and a clear process for doing the design work you love.
WHAT’S INCLUDED:
Professionally Written Email Templates, 63 in total
Initial inquiry email
Discovery call confirmation + reminder email
Discovery call recap- good fit
Discovery call recap-not a good fit
Consultation confirmation + reminder email
Consultation recap email
Proposal email
Response to client who wants to negotiate proposal
Follow up emails for no response (3)
Welcome onboarding email
Design details received email
Kick off meeting reminder email
Kick off meeting recap email
Concept design presentation what to expect email
Concept design presentation recap email
Trade day email
Final design presentation what to expect email
Final design presentation day recap email
Design approval email (2)
Payment received email
Project status update email
Construction phase email
Schedule installation day email
Installation day what to expect email
Installation day recap email
Project wrap-up email
Project complete + testimonial request email
Testimonial received email
Referral request email
Post project connection emails (3)
“We don’t share our sources” response to non-clients
Reminder to client to request revisions
Client wants revisions out of scope
Project pause (by designer)
Client goes MIA email
Client comes back after being MIA email
Design fee invoice is late
Communicating outside of scope
Client requests work outside of scope
Rate increase
Rein the client in
Client wants you to manage retail purchases
Client purchased on their own
Client micromanages
Client asks for vendor names
Client wants to sit on furniture
Client asks to see your invoices
Client requests YOUR designer “discount”
Client wants a refund
Remind clients to trust the process
Client is distracted
You need to fire a client
Remind client you are not a GC
Client is sourcing on their own after you presented the design
Prepare clients for monthly design fee billing
Emails delivered in a Google document
Fillable Questionnaires for Easy Onboarding + Offboarding
Design style questionnaire
Feedback questionnaire
Both delivered in fillable Google Forms
Resources for a Streamlined Client Experience
My favorite software tools
Tech resources and tips for using your files
A video tutorial for using the emails
Design Library Customer Bonuses
Lifetime updates to the product at no additional charge
Access to our complimentary Dubsado and Honeybook courses with purchase, if applicable
Access to my support team
If you’d like the Canva documents to send out along with the emails, click here to purchase the complete system and save!
WHAT YOU’LL NEED:
An email account
TERMS OF USE:
The Client Experience Templates are intended for unlimited use by one person (the Purchaser). The Purchaser cannot resell, duplicate, share, copy, distribute, or offer the Agreement to any third party or marketplace without express written consent from Dakota Design Company LLC. Dakota Design Company LLC retains title and ownership of all items included in this template. Dakota Design Company LLC reserves the right to take action against you if you violate the terms of use.
RETURN POLICY:
Due to the instant and digital nature of this product, there are no refunds.
TESTIMONIALS
Check them out here.
QUESTIONS:
Check out our FAQ page here.
NEED HELP?
Want to make sure this system is right for you? Chat with me here.
