FOR INTERIOR DESIGNERS
Client Experience Templates & Tools
Great design won’t fix a messy process, but the right tools will.
Get the exact behind-the-scenes resources and client-facing templates, contracts, and emails interior designers use to run smoother, more profitable projects with clearer boundaries and better-fit clients.
STILL WONDERING WHY BUSINESS FEELS SO HARD?
Whether you're a new interior designer trying to look polished, a few years in and aiming for higher-end clients, or running a successful firm but still flying by the seat of your pants, here’s what I know:
It's not your talent. It's your process.
If you're overdelivering, undercharging, or spending more time managing client fires than actually designing, your backend systems (or lack of them) are the reason.
And as your business grows, a reactive process doesn't just hold you back. It pulls you further away from the creative work you love.
At Dakota Design Company, we’ve worked inside over 100 interior design firms across the U.S. and Canada and supported thousands more through our group programs and templates. And we’ve seen the same thing every time:
Your process is either accelerating your growth … or silently sabotaging it.
That’s why everything we do starts with developing processes that help you set boundaries with confidence, stop leaving money on the table, and finally show up like the expert you are.
Pioneering Client Experience FOR Interior DesignERS … Before It Was TrendY
How We Help Interior Designers
Advisory & Signature Programs
A lot of designers think fewer rules and less structure will give them more creative freedom, but based on what I’ve seen, it’s the opposite.
Our premium, step-by-step programs are designed to help you set up your business correctly, then structure it to run like a well-oiled machine.
Foundations walks new designers through the essentials so they can start on the right foot.
The Designed to Scale® Method gives you an operating system you can apply across your services, pricing, processes, and client experience.
Whether you’re just starting or established and ready for business to feel easier, this is hands-on support to help you grow with confidence and clarity.
Premium Client Experience Systems
Stop piecing together your client experience from scratch. Your clients can tell.
These are the exact contracts, emails, and client process templates I created while working 1:1 inside over 100 interior design businesses.
Unlike generic templates that require TONS of re-work, these are strategic, client-facing tools designed to elevate your brand, streamline every step of your process, and instill trust. No fluff. No guesswork.
Tested by firms from $100K to $4M+ in annual revenue, our templates are built to deliver a seamless, high-end client experience in under an hour.
Professional Education for Interior Designers
Plenty of business coaches claim, “Here’s what they don’t teach in design school.”
But the truth? Most of them never went.
Our educational resources are built by women who not only attended design school but also went on to become professors at design schools (nbd).
Their knowledge, backed by the strategy I’ve developed from working one-on-one with over 100 interior design firms, means you get expert resources that blend real design education with proven, real-world results.
MY CLIENTS HAVE BEEN FEATURED in:
complimentary quiz for interior designers
If Business Feels Messy, Start by Fixing One Thing.
Find out which part of your business needs attention first based on proven systems I’ve implemented inside 100+ interior design firms
100+
1:1 CLIENTS SERVED
Through 1:1 consulting, coaching, and done-for-you implementation services, we have helped over 100 interior designers build profitable, sustainable businesses.
2,290+
CUSTOMERS SERVED
Our step-by-step workshops and premium client process templates in The Design Library and The Workroom have allowed us to serve designers across the globe.
39k+
RESOURCES DELIVERED
Our complimentary resources have helped over 39,000 interior designers and luxury service providers to deliver an elevated client experience and streamline their BTS.
350+
STUDENTS ENROLLED
We’ve supported over 350 interior designers in our online program, Design Business Foundations, and in our signature program, The Designed to Scale® Method.
WHAT INTERIOR DESIGNERS ARE SAYING
THE DTS FILES | BECOME A MEMBER
expert advice for interior designers who want to attract bigger & better projects
The DTS Files: Private Library of Business Insights & Advice for Interior Designers
Inside The DTS Files, you’ll find premium, no-fluff content that goes beyond surface-level advice, offering real strategies personally tested and implemented inside 100+ design firms.
From pricing and process refinement to setting boundaries and managing capacity, this is where you’ll find the insights to streamline your workflow, attract better clients, increase your profits, and be more intentional with your next move.
If you’ve ever wished for a private vault of expert insights to fine-tune your design business, the DTS Files is it.
***Complimentary access for interior designers with any purchase from The Design Library or The Workroom ($150 value).
JOIN OUR COMPLIMENTARY NEWSLETTER
Insider strategies pulled straight from my private consulting work with 100+ design firms. Read by 19,000+ interior designers (and the coaches who advise them).
Meet Katie: Business & Client Experience Expert, Writer, Girl Mom, Avid Reader, Sister, and Midwesterner
Katie and her all-female team help interior designers streamline their businesses, increase profitability, and confidently run their firms with a unique mix of consulting, coaching, step-by-step trainings, and expertly designed templates.
A two-time entrepreneur with a background in operations, business development, and luxury client services, Katie understands the challenges designers face in building a business that’s both financially successful and personally fulfilling.
With unprecedented insights from working 1:1 with over 100 interior design firms, she and her team help designers create businesses that not only thrive but also allow them to contribute to their families, do work they love, and make a lasting impact on their clients.
Proudly featured in:
Plug & Play Templates
for Interior Designers
Shop The Design Library for done-for-you business resources, email templates, contract templates, SOPs, and client experience templates. Based on my 1:1 experience working with 100+ interior design firms across the U.S. and Canada. Not just theory or what worked for one business.
